Reframed Careers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency, integrity, and accountability.
This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you access our website, purchase services, or otherwise interact with us.
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and any related agreements, including our Terms of Service.
1. Company Information
Reframed Careers
4140 Oceanside Blvd Ste 159
Oceanside, CA 92056
Email: support@reframedcareers.com
2. Scope of This Policy
This Privacy Policy applies to all users of our website, services, and communications, regardless of location, including users located in California and other jurisdictions where applicable privacy rights may apply.
3. Information We Collect
a. Personal Information
We may collect:
- Name
- Email address
- Phone number (if voluntarily provided)
- Payment information (processed via third-party providers)
- Employment, educational, and background information
- Any information submitted through forms, questionnaires, or communications
b. User-Generated Content
- Resumes, CVs, cover letters
- Uploaded documents
- Career history and related materials
c. Automatically Collected Data
- IP address
- Device type and identifiers
- Browser type
- Usage patterns and interaction data
- Cookies and tracking technologies
4. Purpose of Processing
We process your information to:
- Provide and deliver services
- Create, edit, and manage career-related materials
- Communicate with you regarding services and support
- Process payments and transactions
- Improve functionality and performance
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal and regulatory obligations
We do not sell your personal information.
5. Data Processing and Controller/Processor Roles
Reframed Careers operates as:
- A data controller with respect to information you provide directly
- A data processor with respect to content you submit for transformation (e.g., resumes, career data)
You retain ownership of all content you provide. By submitting content, you grant us a limited, revocable, non-exclusive license to process, modify, and use such content solely for the purpose of delivering services. We do not claim ownership of your personal or professional information.
6. Data Processing Addendum (DPA) Principles
We implement the following safeguards:
- Processing is limited to explicit service-related purposes only
- Data minimization practices are applied
- Access is restricted to authorized personnel and systems
- Reasonable administrative, technical, and physical safeguards are maintained
Third-party processors are required to:
- Maintain confidentiality
- Use appropriate security measures
- Process data only under contractual obligations
7. Sharing and Disclosure
We may share information with:
a. Service Providers
Including but not limited to:
- Payment processors
- Hosting providers
- Analytics platforms
- Communication tools
b. Legal and Regulatory Compliance
We may disclose information when required to:
- Comply with applicable law
- Respond to subpoenas, court orders, or legal processes
- Protect rights, safety, and property
c. Business Transfers
In connection with:
- Mergers
- Acquisitions
- Asset sales
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
9. Data Security
We implement commercially reasonable safeguards designed to protect personal information. However, no system is completely secure. You acknowledge that:
- Transmission of data over the internet carries inherent risk
- We cannot guarantee absolute security
10. California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Request access to collected personal information
- Request deletion of personal data
- Request correction of inaccurate data
- Limit use of sensitive personal information
- Opt-out of data sharing (where applicable)
Requests may be submitted to:
support@reframedcareers.com
We will verify identity prior to fulfilling requests.
11. Cookies and Tracking
We use cookies and similar technologies to:
- Improve user experience
- Analyze site performance
- Store preferences
You may disable cookies via browser settings.
12. Third-Party Services
We are not responsible for the privacy practices of third-party websites or services linked through our platform. Use of third-party services is at your own risk.
13. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal information from children.
14. Limitation of Liability
To the fullest extent permitted by law, Reframed Careers shall not be liable for:
- Unauthorized access or breaches beyond reasonable control
- Errors in user-provided information
- Service interruptions
- Indirect, incidental, or consequential damages
Use of our services is at your own risk.
15. Binding Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your use of the website, or our services shall be resolved exclusively through binding arbitration.
Arbitration shall be:
- Administered by the American Arbitration Association (AAA)
- Conducted under the AAA Consumer Arbitration Rules
- Held in the State of California unless otherwise required by law
You agree that arbitration shall be the exclusive method of dispute resolution, except for claims eligible for small claims court.
16. Class Action Waiver
You agree that:
- All claims must be brought individually
- You waive the right to participate in any class action, collective action, or representative proceeding
- No arbitration or legal proceeding shall be combined with another without the Company’s prior written consent.
17. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
For any matters not subject to arbitration:
- Exclusive jurisdiction shall lie in courts located in California
- You consent to personal jurisdiction in such courts
18. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting. Continued use constitutes acceptance of the revised terms.
19. Contact Information
For all inquiries, requests, or notices:
support@reframedcareers.com